Consumer Complaint Form
Public Inquiry & Assistance Center (PIAC)
One Ashburton Place
Boston, MA 02108
If your complaint is urgent or if you seek an accommodation due to a disability, please call the Consumer Hotline at (617) 727-8400 or (617) 727-4765 TTY or the Elder Hotline at (888) 243-5337. Please note that all fields are required unless otherwise noted.